Services

Automation, AI and software — built around how you work

We start from your process, not from a tool. Sometimes that means connecting what you have; sometimes it means building what is missing. Usually it is both.

01

Business Process Automation

Take the repetitive steps out of everyday operations, so work moves between people and systems without retyping.

  • Email automation
  • Lead management
  • Order processing
  • Data entry
  • Document processing
  • Reporting
  • Notifications
  • CRM synchronisation
  • Approval workflows

02

AI Automation

AI where it adds real value: reading, sorting, drafting and answering — with a person in control of what matters.

  • AI agents
  • AI email processing
  • Document extraction
  • AI customer support
  • Knowledge assistants (RAG)
  • AI lead qualification
  • AI sales and outreach workflows
  • Human-in-the-loop AI workflows

03

Custom Business Software

When no off-the-shelf tool fits how you work, we build the missing piece around your process.

  • Internal dashboards
  • Customer portals
  • Admin systems
  • SaaS platforms
  • Booking and quotation systems
  • Ecommerce systems
  • Workflow management systems

04

System Integration

Connect the tools you already pay for, so data is entered once and shows up everywhere it is needed.

  • Gmail / Outlook
  • Google Sheets
  • Slack
  • WhatsApp
  • CRM systems
  • Accounting systems
  • ERP systems
  • REST APIs and webhooks
  • n8n / Make / Zapier

05

Ongoing Automation Support

Automations are living systems. We monitor them, fix what breaks and keep improving them as your business changes.

  • Monitoring
  • Bug fixes
  • Workflow improvements
  • AI model improvements
  • New integrations
  • Reporting and optimisation

Use cases

What could we automate for your business?

A few of the processes SMEs ask us about most. Yours may look different — that’s what the audit is for.

Sales

  • Capture leads
  • Qualify leads
  • Follow up automatically
  • Keep the CRM up to date

Operations

  • Process incoming orders
  • Keep systems in sync
  • Automate approvals
  • Generate operational reports

Finance

  • Process invoices
  • Extract data from documents
  • Match records
  • Send payment reminders

Customer Support

  • AI inbox assistant
  • FAQ automation
  • Ticket classification
  • Drafted responses

Marketing

  • Content generation
  • Lead enrichment
  • Social publishing
  • Campaign reporting

Management

  • Daily and weekly reports
  • KPI dashboards
  • Automated alerts
  • Business intelligence

Technology

The right tool for each job

Technology comes second to the business outcome. We use what fits your process, your team and your budget — from no-code automation platforms to fully custom software.

  • AI / LLMs
  • n8n
  • Make
  • Next.js
  • React
  • Node.js / NestJS
  • Python
  • PostgreSQL / Supabase
  • MongoDB
  • Redis
  • REST APIs
  • Webhooks
  • Cloud infrastructure

Ready to automate?

Tell us about a task your team repeats every week. We’ll show you what could realistically be automated.